
We had a lovely day meeting the residents of Holroyd Road and showing them the choices available to them ahead of the refurbishment works due to take place on their homes over the next 12 months.
Members of the R. Benson and PA Housing team were available all day for a cup of tea and a chat to answer any questions residents had about the forthcoming works. Residents were also invited to take a tour of a completed home and view the high-quality workmanship and resident choices in the newly refurbished property.
Donald Peters, PA Housing Project Surveyor said “The open day was a chance to meet our clients and understand any of their concerns regarding their home refurbishment. All the residents that attended gave positive feedback and appreciated the opportunity to view the completed property.”
Barry Smith, R. Benson Contract Manager said “the open day provided us with a great opportunity to talk to residents, address any concerns they may have and provide them with an opportunity to view a completed property and see the reconfiguration options they have for their own homes.”
R. Benson was awarded this contract by PA Housing following a competitive tender process through the SEC Major Refurbishment Framework. The scope of works includes the extensive internal refurbishment works on 18 properties in Holroyd Road. Work commenced in October 2020 with the first four properties having been handed over to delighted residents.
R. Benson is committed to delivering an excellent customer experience and looks forward to being an active member of the local community over the course of this contract.